2020-2021 Guide for Exchanges and Refunds for Rescheduled Shows:

Home Free has announced a rescheduling of all Dive Bar Saints World Tour to 2021. Below, you will find a refund policy and ticketing information for each corresponding show.   We hope this Refund Guide will answer most of your questions, but if not, please reach out to ellen@worksentertainment.com. This page will be updated as additional questions are answered and new dates are announced.  For tour dates, please visit our website.

US TOUR DATES:

Rhinelander, WI

Moved from July 11,2020 to July 10, 2021. Hodag Country Festival will honor previously purchased tickets at the new date.  Refund requests can be directed to the Hodag Country Festival website, hodag.com.


Hastings, NE

Moves from July 16, 2020 to Summer 2021.  Stay tuned for a new date to be announced soon.


Lakeside, OH

Cancels the August 22, 2020 show at Lakeside Chautauqua.  Please reach out to your point of purchase for refund requests.


Fayetteville, NC

Moves from August 06, 2020 to March 04, 2021.
Crown Theater will honor previously purchased tickets at the rescheduled show. Please reach out to your point of purchase with further questions.


Charleston, SC

Moves from August 07, 2020 to March 05, 2021.
Charleston Music Hall will honor previously purchased tickets at the rescheduled show. Please reach out to your point of purchase with further questions.


Paducah, KY

Cancels from August 09, 2020 as previously announced.


St. Louis, MO

Moves from August 12, 2020 to March 26, 2021.
Touhill Performing Arts Center will honor previously purchased tickets at the rescheduled show. Please reach out to your point of purchase with further questions.


Dubuque, IA

Moves from August 13, 2020 to March 17, 2021.
Five Flag Center will honor previously purchased tickets at the rescheduled show. Please reach out to your point of purchase with further questions.


Rockford, IL

Moves from August 14, 2020 to March 20, 2021.
Coronado Performing Arts Center will grant a 30 day window to seek refunds if desired, otherwise, tickets will be accepted for the new date.


Grand Rapids, MI

Moves from August 16, 2020 to March 21, 2021.
DeVos Performance Hall will honor previously purchased tickets at the rescheduled show. Please reach out to your point of purchase with further questions.


Effingham, IL

Moves from August 20, 2020 to March 19, 2021.
Effingham Performance Center will honor refund requests by providing credit card returns and/or venue credit for tickets purchased directly from the venue.  Your venue Patronage status will determine your viable refund date range.  For tickets purchased through Ticketmaster, refund requests will be honored up to 14 days before the new event date.


Milwaukee, WI

Moves from August 21, 2020 to a TBA date.  
Northern Lights Theater will accept refund requests to point of purchase, however the venue Box Office remains closed.


Cincinnati, OH

Moves from August 23, 2020 to March 23, 2021.
Taft Theater will honor previously purchased tickets at the rescheduled show. Please reach out to your point of purchase with further questions.


Greensboro, NC

Moves from August 27, 2020 to March 28, 2021.
Tanger Performing Arts Center will give ticket purchasers 30 days to seek refunds if desired, otherwise, at that point, all tickets will be valid for the new show date.


North Myrtle Beach, SC

Moves from August 28, 2020 to August 27, 2021.
Alabama Theater will reach out to ticket holders via text, email and phone. 

If you already purchased tickets, you will still need to contact the Box Office to confirm you play to attend the rescheduled show. NEW TICKETS WILL BE ISSUED FOR THE NEW DATE.  If you will not be able to attend on the rescheduled date, please contact Box Office by August 28, 2020 to be issued a rain check, a refund or to be moved to another concert or show. 
Please contact Alabama Theater for more information at 843-272-1111 or tickets@alabama-theatre.com


Oxford, AL

Moves from August 29, 2020 to March 27, 2021.
Oxford Performing Arts Center will honor previously purchased tickets at the rescheduled show. If you are unable to attend the new date, refund requests can be made here or by calling # (256) 241-3322


Wisconsin Dells, WI

Moves from October 17, 2020 to June 11, 2021.
Crystal Grand Theatre only provides refunds for cancelled shows. Refund requests for moved dates can be sent to crystalgrandsocial@gmail.com and approval will be evaluated on a case by case basis.


Waukegan, IL

Moves from October 18, 2020 to March 18, 2021.
Gennessee Theater will honor previously purchased tickets at the new date. If you can attend, no action is required. Refunds are available at the point of purchase.  Additional assistance is available by contacting the Genesee Theatre Box Office at 847-263-6300 or Tickets@GeneseeTheatre.com.


Wausau, WI

Moves from October 20, 2020 to a TBA 2021 date. Details for refund requests will be provided after new date has been announced.


Rochester, MN

Moves from October 21, 2020 to June 08, 2021.
Mayo Civic Center will grant a 30 day window to seek refunds if desired, otherwise, tickets will be accepted for the new date.


Eau Claire, WI

Moves from October 22, 2020 to March 25, 2021.
Pablo Center at the Confluence will grant a 30 day window to seek refunds if desired, otherwise, tickets will be honored for the new date. If you are unable to attend the rescheduled show, please contact your point of purchase for a refund. Refunds will be available for 30 days, through October 8, 2020.


Duluth, MN

Moves from October 23, 2020 to June 10, 2021.
The DECC will honor previously purchased tickets at the rescheduled show. Please reach out to your point of purchase with further questions.


Grand Forks, ND

Moves from October 24, 2020 to June 09, 2021.
Alerus Center will grant a 30 day window to seek refunds if desired, otherwise, tickets will be accepted for the new date.


Grand Junction, CO

Moves from October 26, 2020 to June 03. 2021.
Avalon Theater will honor previously purchased tickets at the rescheduled show. Please reach out to your point of purchase with further questions.


Missoula, MT

Due to circumstances outside of our control, the show at the Dennison Theatre on October 27, 2020 has been cancelled. You’ll receive an email from GrizTix in regards to your refund in the coming days if you have not already. If you do not receive an email after a few days, please contact artsboxoffice@umontana.edu.


Ogden, UT

Moves from October 28, 2020 to June 20, 2021.
Peery’s Egyptian Theater will honor previously purchased tickets at the rescheduled show. Please reach out to your point of purchase with further questions.


Cheyenne, WY

Moves from October 29, 2020 to June 04, 2021.
Cheyenne Civic Center will honor previously purchased tickets at the rescheduled show. Please reach out to your point of purchase with further questions.


Denver, CO

Moves from October 30, 2020 to June 05, 2021.
Paramount Theatre will honor previously purchased tickets at the rescheduled show. Please reach out to your point of purchase with further questions.

CANADA TOUR DATES:

Surrey, BC

Moves from September 09, 2020 to September 07, 2021.  Bells Performing Arts Centre will grant a 30 day window to seek refunds if desired, otherwise, tickets will be accepted for the new date.


Kelowna, BC

Moves from September 10, 2020 to September 08, 2021. Kelowna Community Theatre will grant a 30 day window to seek refunds if desired, otherwise, tickets will be accepted for the new date.


Calgary, AB

Moves from September 11, 2020 to September 09, 2021 at Jack Singer Auditorium (NEW VENUE) Previously purchased tickets will be transferred from Southern Alberta Jubilee Auditorium. Tickets purchased for the original date will be honored and transferred over to the new show and venue. If you are unable to attend the rescheduled event, you will be able to receive a refund on your tickets until October 30, 2020 from original point of purchase.


Lethbridge, AB

Moves from September 16, 2020 to September 14, 2021. Enmax Centre will honor previously purchased tickets on the new date and process refunds upon request. If you require more information about your tickets, please contact the ticket centre at ticketinfo@lethbridge.ca or call (403) 329-7328


Saskatoon, SK

Moves from September 17, 2020 to September 15, 2021. TCU Place will grant a 30 day window to seek refunds if desired, otherwise, tickets will be accepted for the new date.


Regina, SK

Moves from September 18, 2020 to September 16, 2021Conexus Arts Centre will grant a 30 day window to seek refunds if desired, otherwise, tickets will be accepted for the new date.


Winnipeg, MB

Moves from September 19, 2020 to September 17, 20201Burton Cummings Theatre will grant a 30 day window to seek refunds if desired, otherwise, tickets will be accepted for the new date.


North Bay, ON

Unfortunately, due to COVID-19 pandemic, this show (09.22.20) at The Capitol Centre has been CANCELLED. Over the next few weeks, the Box Office will contact patrons by phone to process refunds. We thank you in advance for your patience during this process. While Box Office will make every attempt to reach out to you, patrons are welcome to call. The Box Office can be reached by calling 705-474-4747, or by emailing boxoffice@capitolcentre.org. Please note that Box Office is not currently open to the public, and regular phone service has been affected by the COVID-19 workplace restrictions, so response time will be delayed.

As a non-profit arts organization, hit hard by the COVID-19 pandemic, The Capitol Centre requests that you consider choosing one of the following alternate options, to help them through challenging times:

  • refund your tickets on to a Gift Card for use on future shows (no expiration date!),
  • or donate the value of your tickets to the Capitol Centre and receive a charitable tax receipt.

Guelph, ON

Moves from September 23, 2020 to September 24, 2021. River Run Centre will grant a 30 day window to seek refunds if desired, otherwise, tickets will be accepted for the new date.


London, ON

Moves from September 24, 2020 to September 22, 2021.  London Music Hall will grant a 30 day window to seek refunds if desired, otherwise, tickets will be accepted for the new date.


Toronto, ON

Moves from September 25, 2020 to September 2021.  Stay tuned for a new date to be announced soon!


Niagara Falls, ON

Moves from September 26, 2020 to September 25, 2021. Tickets will go on-sale soon!


Ottawa, ON

Moves from September 28, 2020 to September 26, 2021.  Algonquin Theatre will honor previously purchased tickets on the new date. If you’re unable to make the new date – then refunds will be granted until Friday, October 9th, 2020. If you have any questions or concerns, please reach out to our Algonquin Commons Theatre Box Office Team at boxoffice@algonquincollege.com.


Montreal, QC

Moves from September 29, 2020 to September 29, 2021Corona Theatre will grant a 30 day window to seek refunds if desired, otherwise, tickets will be accepted for the new date.


Sherbrooke, QC

Cancels the show scheduled for September 30, 2020 at Theatre Granada.  Tickets purchased via evenko.ca or by phone will automatically receive a refund on the credit card used to make the purchase. Please note that refunds can take up to thirty (30) business days depending on the financial institution. Clients that purchased in person at the box office must communicate with the point of purchase to obtain the refund options available.
FR : Les clients ayant acheté leurs billets via evenko.ca ou par téléphone recevront automatiquement un remboursement sur la carte de crédit utilisée pour faire l’achat. Veuillez noter que les remboursements peuvent prendre jusqu’à trente (30) jours ouvrables, selon les délais de traitement de l’institution financière. Pour les achats effectués en personne, nous vous invitons à communiquer avec le point d’achat pour connaitre les modalités de remboursement.


Moncton, NB

Cancels the show scheduled for October 1, 2020 at Capitol Theatre. Ticket holders may contact the Box Office at 506-856-4379 or boxoffice@capitol.nb.ca before October 9, 2020 for refund.


Halifax, NS

Moves from October 2, 2020 to October 01, 2021. Spatz Theatre will honor previously purchased tickets on the new date. If you’re unable to make the new date – then refunds will be granted until Friday, October 9th, 2020.