Visit the livestream event page HERE, and log into the account you set up during your checkout process. The event will be live on Sunday, October 1st, 2023 at 8PM BST / 3PM EST / 2PM CST. Replay will be available until Tuesday, October 3rd, 2023 at 11:59PM PST.
You can create your account HERE. Please use the same email that you used for placing your order. Also, make sure the email you use matches the one associated with your chosen payment method (Apple Pay, Google Pay, PayPal). All available payment methods are listed on the site.
If you're experiencing issues logging in or resetting your password, you might need to create your account. If you didn't log in while purchasing your ticket, an account wouldn't have been automatically created.
No, fast forwarding or rewinding features are not available during the initial airing of the livestream.
Yes, the livestream can be viewed on your TV, but note that the casting won't start until the stream does. Here's how:
Note: Due to Apple restrictions, iOS devices cannot Cast or Airplay directly from the Chrome web browser. However, you can use Airplay through Safari on iOS for Apple TV and other devices supporting Airplay. For more details, please refer to the system requirements here.
No worries! For additional queries or assistance, please contact our customer service team at community@homefreemusic.com. They will be happy to assist you.
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A download speed of 5-10mbps is recommended. You can check your connection at SpeedTest.net.